Medical billing & revenue cycle management
When claim follow-up competes with a full day of patient care, unpaid balances and denials can pile up. I help independent practices organize billing work, follow up with payers, and understand what needs attention next.
Discuss billing & rcmWhere this fits
Solo providers, small group practices, and growing medical, dental, allied health, and behavioral health teams in Indiana and Kentucky. Start with a billing backlog, a change in support, or a new practice workflow. We confirm specialty, payer, and system fit during the consultation.
An agreed billing workflow, a prioritized work queue, and updates that make the next action visible. Payment decisions and payer processing times remain outside my control.
During onboarding, we review your current billing arrangement, the age of outstanding balances, and the payers involved. The written scope separates ongoing claim work from older A/R so responsibilities are clear. We agree on the first priorities and access before work begins.
Revenue cycle management covers several stages of practice administration. Your agreement identifies the claim submission, follow-up, denial management, A/R review, or eligibility work included in this engagement. Your practice keeps responsibility for clinical documentation and decisions that require a clinician; other billing responsibilities are assigned explicitly.
We agree on an update schedule and the information you need to review. Updates explain the work completed, outstanding payer responses, and questions requiring your input. This gives your practice a next action when a claim remains unresolved, without promising a payment amount or date.
Who this supports
Claim follow-up, denial management, and aged A/R review for the payers your practice already accepts.
Follow-up on unpaid or denied dental insurance claims and a prioritized view of outstanding balances.
Speech therapy and OT billing follow-up: denied or unpaid claims, aging balances, and clear notes on what each payer still needs.
Mental health billing follow-up for individual, group, and program-based services: denials, unpaid balances, and changes in billing support.
Working with your systems
Work takes place in the EHR, practice management, clearinghouse, and payer systems your practice already uses, with authorized access for the agreed tasks. Patient and claim records remain in those systems. Do not send patient information through the website.
Compare billing workload, service scope, pricing, reporting, and practice responsibilities before choosing outside medical billing support.
Complimentary 45-minute consultation
Tell me what is taking time away from your practice and where you need support.
The scope, responsibilities, and price are reviewed before you sign. New inquiries typically receive a reply within one business day.
See how pricing worksHolly Hay, Founder
Request a consultationNew Albany, Indiana · Serving Indiana and Kentucky