Billing · Credentialing · Practice operations

Your practice has a back office.It should not have to be you.

Minds Unraveled gives mental and behavioral health providers throughout Indiana and Kentucky dependable back-office support: billing, credentialing, and practice operations, with plain answers, clear ownership, and a defined next action.

Less tangle. More follow-through.

The tangle

None of it is small when it interrupts a full clinical week.

Superbills.Denials.Credentialing packets.Portal logins.

Who Minds Unraveled serves

Mental and behavioral health practices throughout Indiana and Kentucky.

From solo clinicians and group practices to organizations providing outpatient, partial hospitalization, and inpatient care. Experience spans commercial insurance, Medicaid, Medicare, payer portals, clearinghouses, and behavioral health practice management systems.

Provider types

  • Solo therapists
  • Group practices
  • Psychologists
  • Psychiatrists
  • PMHNPs
  • Other mental and behavioral health providers

Levels of care

  • Outpatient
  • Partial hospitalization programs (PHP)
  • Inpatient behavioral health

Practice size

  • Solo providers
  • Group practices
  • Larger behavioral health organizations

Payers

  • Commercial insurance
  • Medicaid
  • Medicare

How working together works

From first email to a working back office.

  1. Reach out

    Email or call. Holly replies within one business day and gathers the basics about your practice.

  2. The intro call

    A complimentary 30-minute call through your current setup, pain points, and what you want handled.

  3. The first two weeks

    Authorized system access, a review of what is outstanding, priority issues first, then an ongoing workflow.

See the full process

Complimentary 30-minute consultation

Bring the back office into focus.

Start with a conversation about your practice: current billing and administrative setup, payer mix, systems, credentialing needs, and which responsibilities you want handled. If it looks like a good fit, the next step is defining scope and onboarding.

Pricing is tailored to practice size, scope of services, billing volume, payer mix, and operational needs. New inquiries typically receive a reply within one business day.

Holly Hay, Founder

New Albany, Indiana · Serving Indiana and Kentucky